You might have some questions about the Hero in general or about the data. Below you find 95% of the questions that reach us.
General Questions
Nothing can go wrong! The Hero doesn’t mess with your original Google Analytics account but creates a duplicate one with the data, so you and your data are absolutely safe!
He will map your users’ organic search terms to their sessions in Google Analytics. He also adds really cool new dimensions to your GA.
It’s much about statistics and big data/ machine learning. Here you’ll find some more insights into how he does it.
Yes, absolutely. We are only working inside super compliant Google Analytics and add no PIIs ( personally identifiable information).
In principal yes, though he have not done implementations for these yet. If you are interested, just shoot us an email: support@keyword-hero.com.
No, we rely on too many data sources that are not available retrospectively.
No, please don’t. The Search Console should stay connected to your original account.
No, please don’t. You should use the Keyword Hero view only for SEO related analysis.
Just go into your Google permissions settings and disconnect the guy.
Billing and subscriptions
Yes, you can cancel your subscription anytime. You will only be billed for the current month.
Just go here, click on the gear icon next to the domain and select “change settings”, then go to step 4. Now you select the Little Hero plan and click “Save”. Also, you can deactivate your domain by choosing “Deactivate domain” after clicking on the gear icon.
We wrote an entire article covering this question, check it out here.
Yes, for agencies and those with many domains, we have both discounted prices and flat fees. Reach out to us at agencies@keyword-hero.com.
You can find your invoices in your profile under billing.
Data questions
You’ll have your first data within 24 hours and it will be uploaded once per day.
Apart from the keywords you will see all metrics that you’re used to from Google Analytics, such as BR, time on site, etc. and all transactional data, such as revenue, etc., which you can correlate with the keywords. Also, the Hero adds new and great dimensions.
The Keyword Hero data has a latency of three days, so it’s three days behind, make sure to take that into account. So when looking the Keyword Hero data of today () you really see the data of .
The Hero relies on a number of data sources to match the keywords to your session. Some of these data sources come with a lag of up to three days. So, today () you really see the data of .
Keyword Hero doesn’t transmit any cookie information, so GA thinks that each session is a new user. So please compare sessions and not users!
Keyword questions
The keywords are in the new Keyword Hero property in your GA account. Read here how to work with it.
To get there, either click here and select “View Analytics” or
No, please don’t. The Search Console should stay connected to your original account.
There are a couple of things you can do, to help the Hero match your data better:
Do you have both an HTTP and HTTPS property of the Search Console? Make sure that both are in the Search Console account that the Hero has access to and select them in step 2 of the set-up. (Go here, click on the gear icon next to the domain and select “change settings”, then go to step 2).
Also, use the last click attribution model ((Go here, click on the gear icon next to the domain and select “Use last click attribution”).
A clean setup of Google Analytics has a big impact on the matching rate of the Keyword Hero. Improve your account’s quality by setting up spam filters and make sure your landing pages’ tracking codes work properly.
The match rate will significantly improve over time as we use historic data to train our algorithm. If after four weeks, you’re still below 70% mapped keywords, please reach out to us.
The Hero classifies the keywords he can’t resolve:
(not provided)_bing = unresolved traffic from Bing.
(not provided)_yahoo = unresolved traffic from Yahoo.
(automatic matching) = AdWords information.
(not provided)_subdomain_add_searchconsole = This is traffic to a subdomain. Go to step 2 of the setup process and add Search Consoles for all subdomains that belong to that account.
Goals and conversions
Conversion tracking is only available in paid plans. If you have a paid plan and you still see no conversions, make sure that you have selected the correct Goal or Conversion in step 1 of the setup (Go here, click on the gear icon next to the domain and select “change settings”, then go to step 1, select it above the “Save” button and click “Save”).
Currently not but it’s on our roadmap.
Likely you have changed something in the Goal settings of the Keyword Hero property. Make sure it looks like described here. If this was not the problem, please reach out to us with your domain and email: support@keyword-hero.com
Upload property
We don’t want to mess with your main GA account and hence create a new one.
This means that you don’t have edit permissions for the GA account. You can
- Switch accounts (click the button CHANGE ACCOUNT)
- Open a new GA account.
- Get edit permissions on account level ( Go to your Google Analytics account > Admin > User Management).
In 100% of the cases, you have edit permissions on property level, not on account level. However, to create a new property, you need account level permissions. To give it to yourself, please go to your Google Analytics account > Admin > User Management.
Error Handling
Here is a step-by-step tutorial talking about you best set up Keyword Hero.
Don’t worry. GA can’t find the Analytics.js on your website and shows this warning. You don’t have to do anything and it will disappear within a couple of days.
Go to your profile, click on the gear icon next to the domain and select change settings. Now just follow the setup funnel once more. If you still won’t get data the next days, reach out to us support@keyword-hero.com.
This means you got too much traffic for the free GA account. But don’t worry, follow these steps and you should be fine!